Privacy Policy
1. Who we are
- Operator: Pablo Sarango Ortiz
- Contact email: info@vigiasolar.com
2. What data we collect and why
When you place an order, we collect the information you provide — name, shipping address, email, and phone number — to process your purchase, arrange shipping, handle billing, and provide customer support. Payments are processed by Stripe; VigiaSolar never stores your card details.
3. Who we share it with
We only share your data with the service providers needed to fulfill your order: our payment processor (Stripe), the shipping carrier, and our website/hosting infrastructure. We do not sell your personal information to third parties.
4. Data retention
Order data is retained for as long as required by applicable tax and consumer-protection recordkeeping requirements.
5. Your rights
You can request access to, correction of, or deletion of your personal data at any time by emailing info@vigiasolar.com.
California residents: depending on the size of our business, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we hold, request its deletion, and opt out of the "sale" or "sharing" of personal information (we do not sell personal information). Email us to exercise these rights.
6. Cookies
This site uses Google (Google Ads / gtag.js) cookies and measurement tools solely to measure the performance of our ad campaigns. These cookies only activate if you accept them in the consent banner; if you decline, the site works normally and no advertising cookie is set (Google's Consent Mode sends only anonymous signals in that case).
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _gcl_au and similar | Ad conversion measurement | 90 days | |
| vs_consent | VigiaSolar (localStorage) | Remembers your cookie choice | Persistent |
You can withdraw consent at any time by clearing this site's browsing data in your browser.
Last updated: August 14, 2026